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When can I expect my refund?Updated 9 months ago

Please note: there may be a delay in processing your refund. You’ll receive the refund confirmation once your return is processed. Please excuse us for the delay. The shipping and processing of returns can take up to 14 days. You can expect the refund within 5 business days after we have received and processed your return. Any refunds will be issued to the payment method you used to place your order so please check this payment method.

ATTENTION: Keep your proof of return until your return has been fully processed and refunded. Without a valid proof of return, we can't start an investigation for your missing return. This means that we can't process the refund in the case of a missing return without a valid proof of return.

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